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Uplifted position
A controlled digital operation. Participating organizations serve themselves, records stay organized, and the governmental entity keeps the environment it is required to keep.
- Paper-Dependent Operations
- Existing Infrastructure Recovered
- Processes Digitized
- Secure Information Ingestion
- Independent Information Access
- Structured Digital Operations
From paperwork to a controlled digital operation.
A structured digital information flow
A paperwork-heavy process became a structured digital information flow. The governmental entity gained a more manageable way to receive and organize incoming information while maintaining the required controlled environment.
- Submit information digitally
- Reduce unnecessary on-premises coordination
- Maintain visibility over their relevant records
- Access information without repeatedly requesting it
Recover the foundation, then extend it
Uplyft built upon previously developed infrastructure rather than unnecessarily replacing the entire foundation. The existing infrastructure was reviewed, cleaned, stabilized, and extended.
A controlled digital system was then developed to allow information to be securely ingested into the governmental environment. Participating entities could provide their required information digitally while maintaining visibility over information relevant to their own operations.
Operational Digitization
A governmental entity was managing an operational process heavily dependent on physical paperwork and manual information exchange.
Coordination carried on paper
Participating entities needed to provide recurring information through processes involving unnecessary physical coordination and paperwork. Accessing information could also require communication with the governmental entity rather than allowing participating organizations to independently access information relevant to them.
The challenge was not simply digitizing a form. The system also needed to operate appropriately within a sensitive governmental environment.